I have a 50 year old house (and lawn) that required the replacement or re-routing of one of my sprinkler valves and lines. I did not put in the sprinklers, so had no idea where each of the 12 lines actually ran under the lawn itself. There was a crack somewhere underground (caused by tree roots) and I had a huge leak, creating a swamp in my back yard. Norbert re-routed the sprinkler line, and extended other lines to cover the problem. It was no easy job, because the actual leak was never found, even though Norbert tried for over a two day period to find it. But the re-routing worked!
I was so happy with Norbert, that I recommended him to my daughter who had just purchased a new home in Rancho Cucamonga that had been a previous foreclosure property. It was a real mess, especially in the back yard, where the water main was broken, there were weeds 5 feet high, and the sprinkler system was not working at all. Norbert quickly replaced the water main (at a cost 1/10th of a plumber) so that they had water to the house again. He then cleaned up both the front and back yards, installed a new sprinkler system in the back yard; along with sodding the majority of the back yard and building a low cement block wall installed with shrubs inside. My daughter and her now husband were thrilled as they were on a very tight budget. Cost for them was under $3,000.
I now want to potentially remove a bunch of the grass in my large very front yard and replace it with crushed rock/shrubs and a drip system, leaving just a small patch of grass in front and install a low cement block as my daughter has. Norbert will be giving me an estimate, and I can’t wait! (April 1, 2011, Angie’s List)
I called at 6:30 in the morning, knowing it was two and a half hours before the business hours listed on the website, in a panic because my sprinklers had been running all night and would not shut off using the system timer box. Norbert returned my call in 10 minutes and tried to walk me through finding the main shutoff valve over the phone. He said he had a job to do in the morning but would be by my house later that afternoon to repair the system. He called me a couple of times throughout the day to keep me updated on when he would be at my house as he was finishing up the other job earlier than expected.
When he arrived, he quickly determined that the sprinkler valves were cracked and leaking, he went to get new valves, and installed them right away.
I wish I could rate him an A+ considering that he called me back before business hours, kept me updated on when he’d arrive, and he showed up on time. Two other service providers I called didn’t even bother calling me back. I will definitely be using Norbert for future sprinkler and lawn services. (Aug. 17, 2012, Angie’s List)